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We strive to be the BEST! Expert Gaming Solutions, is a premium US game server provider that aims to rent out the highest possible performance game servers at the lowest possible cost, while at the same time offering outstanding service and making available powerful additional features.
We ensure performance in many ways. By purchasing and colocating the latest in server hardware, including (as of this writing) the fastest quad-core machines available on a dual-socket platform, and by never overloading our machines Through extensive high-tech automated systems that constantly monitor our network and directly handle downed machines and load-balancing, also notifying us of any network outages and slowdowns, and efficiently handling server creations and upgrades With premium InterNAP bandwidth, which is the highest-quality single source of transit available and links us up with all the major National Service Providers (NSPs), including Level(3), AT&T, Global Crossing, Sprint, UUnet, Verio, and Savvis By custom route tweaking -- at most locations, we can investigate routing performance problems and perform adjustments to fix them At three of our locations, by running the Border Gateway Protocol (BGP) on our own routers and using other transit providers in very specific ways, to bring overall performance even higher than InterNAP alone In Seattle, through direct gigabit-level peering to major ISPs and by fusing two InterNAP Points of Presence (PoPs) via multiple routers and an internal backbone
The service level we provide simply can't be beat. Our "Live chat" feature instantly connects customers to a staffmember and is tied into our database to make the help quick and painless. Additional chat-based support is available through IRC. Fast email help puts customers directly in touch with the people in charge. All our staff members are both dedicated and knowledgeable and can help out with just about any problem a customer runs into.
Our control panel is one of a kind and the best available, if not the best. It has all of the features one would expect any CP to offer, plus numerous others. The ability to start and stop the server A live status link to see the server's status from the perspective of our webserver, and usage graphs to show its player history Simple, direct file editing through a built-in File Manager, and an FTP link for game servers to make more advanced changes (with full access to the server) An "Easy setup" page for many game types that makes initial server setup a breeze Multiple user support with logging A free website and email, with every game server .. and many more
Even though were new were constantly improving! We could keep going strong with what we already have set up, but instead we're always striving to be better. We've already logged tens of thousands of hours debugging and improving our one of a kind control panel and automated backend systems, tweaking both our Windows and Linux machines to their absolute best, and performing network reroutes and improvements like the ones we mentioned above. |
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